There is no faster way to kill the customer experience than with overcomplication and confusion, writes Michael McQueen.
Tag: michael mcqueen
Recent studies into worker engagement and ‘quiet quitting’ are showing that workplace cultures are suffering from hybrid work arrangements.
Advertising campaigns attempting that use self-deprecating humour are successful in today’s cultural climate.
With almost a third of Gen Zs actively searching social platforms to make online purchases, social commerce is a field ripe with opportunity.
In order to stay the course and remain customer-focussed, organisations must be very clear on their purpose for existence.
Despite the convenience of remote working, it doesn’t help build trust and innovation among employees, writes Michael McQueen.
A kind of gig economy for digital spaces, the creator economy involves those who are using online platforms to publish and monetise content.
Healthcare is set for nothing less than revolution as innovators continue to forge its intersection with emerging technologies.
Teaching is full of new challenges – but also great opportunities. It just requires creativity and a willingness to move with the tides.
With the most recent tech now emerging in the world of retail, future shopping will look radically different to what we are used to.