The effective leader knows the secret of the herd instinct, and more importantly knows how to harness it, writes Michael McQueen.
Tag: michael mcqueen
While 2022 has seen us regain the ‘normal’ we missed, it’s also left many of us feeling totally depleted. Here are some tips to recharge.
Family gatherings at Christmas can lead to stressful conversations – so here are 3 things to keep in mind to avoid the conflict.
Leaders often rely on the ‘carrot’ of rewards and incentives as a motivator. But research shows this can be counterproductive.
We all have a conformity compulsion. If we sense that the herd is going in a particular direction, we instinctively fear being left out.
It’s good practice for organisations to worry less about what their customers think, and pay much closer attention to how they feel.
The return to workplaces has been a struggle for many leaders as employees are now making remote work a high priority.
When someone is stubborn, our instinct is to bombard them with evidence. The better approach to persuasion is to start small.
Most new ideas follow a predictable journey from being unthinkable, to radical, to acceptable and sensible, and then finally to popular or normal.
We all have the impulse to save face, and many of us get defensive, aggressive or withdrawn when that impulse is challenged, writes Michael McQueen.