In the existing world of power and politics, the story of David and Goliath has never really rung true. Aside from the odd revolutionary. Until now.
Tag: michael mcqueen
What Your Future Job Will Look Like
If you had told workers centuries ago that the average person’s ‘work’ would be conducted from what we call a ‘laptop’, they would not have believed you.
Are You Embracing A Growth Mindset?
Although many are familiar with a Fixed and a Growth Mindset, I often find that the terms are used with little understanding of what they represent.
Why A Consistent Customer Experience Is The Key To Building Trust
For organisations that are in the service sector, building trust through consistency is a function of one vital thing: A consistent customer experience.
How To Make Millennials Work
The need for industries and brands to stay relevant to the next generation has always been important, but today it matters more than ever.
Why Evolutionary Change Is No Longer Enough
“The electric light did not come from the continuous improvement of candles.” There came a point where incremental innovation was no longer going to cut it.
How Automation Will Serve Us Well
Imagine a world where you enter a retail store and are instantly identified by your mobile phone. Your preferences are immediately recognised.
Why We Should Trade In Our Education Bias
Over the last forty years or so, school leavers have been encouraged toward university education. But this bias has got to change…
What Is Your Appetite For Failure?
We live in a culture that is obsessed with success. I can hardly think of an event where a leader took to the stage and celebrated a mistake or failure.
3 Keys to Identifying Friction in Business
Nothing turns a customer off more than friction. In fact, nothing turns an employee off more than friction. So here are 3 key questions to help you find it.